How Personal Creations handles the information shared through the website, checkout, and enquiry flows.

Contact and account details such as your name, email address, phone number, and password hash when you create an account or place an order.

Order and delivery information such as billing and shipping details, products ordered, and order history.

Enquiry information you submit through the newsletter or commission forms, including custom artwork notes and preferences.

Technical and interaction data such as page views, session cookies, wishlist state, cart contents, and basic analytics used to understand how the site is used.

To process orders, send order confirmations, update delivery status, and respond to customer support requests.

To manage customer accounts, saved preferences, and repeat purchases.

To send marketing or studio-update emails when you have explicitly subscribed to the newsletter.

To improve storefront performance, product presentation, navigation, and marketing decisions using aggregated usage information.

Payment information is handled through third-party payment gateways configured for the site. Personal Creations does not store raw card details in the website database.

Transactional email may be processed through the configured mailbox or email provider used to deliver order, quote, and admin notifications.

Order fulfilment and delivery partners may receive the information required to deliver an order.

The website uses cookies and browser storage to preserve session state, cart contents, wishlist selections, and basic visitor analytics.

These technologies help keep the storefront functional and help measure product interest and traffic patterns.

You can clear cookies or browser storage through your browser settings, although some account and storefront features may then stop working as expected.

Personal data is kept only as long as necessary for order fulfilment, customer service, legal compliance, and operational recordkeeping.

Reasonable administrative and technical safeguards are applied, but no internet-based system can be guaranteed to be completely secure.

If you believe your account or personal information has been compromised, contact the business immediately using the email address shown on the site.

You may request account updates, corrections, or newsletter removal by contacting the business directly.

Marketing emails can be opted out of through the unsubscribe process used in those messages or by contacting the business.

If local law grants additional privacy rights, requests can be handled through the support email published on the website.