These terms describe how purchases, commissions, shipping, and site usage are handled through Personal Creations. By using the website or placing an order, you agree to these terms.
Effective Date: 31 May 2026
You may browse and use the website only for lawful purposes and in a way that does not damage the site, interrupt service, or interfere with other users.
Content, imagery, branding, product descriptions, and design assets remain the property of Personal Creations unless otherwise stated.
Products are subject to availability and may be one-of-one, limited, or handmade in small runs.
Because each piece is handcrafted, slight variations in colour flow, finish, or texture may occur and do not necessarily indicate a defect.
Prices, descriptions, and availability can change without notice before an order is accepted.
Submitting an order request does not guarantee final acceptance until payment and order review are completed.
Orders may be paused, declined, or cancelled if stock, pricing, payment verification, or delivery feasibility becomes an issue.
Payment processing may be handled through third-party payment gateways configured for the site.
Estimated dispatch and delivery windows are provided for convenience and may change based on production schedules, courier performance, or destination constraints.
Customers are responsible for providing accurate delivery details. Personal Creations cannot be responsible for delays caused by incorrect information supplied during checkout.
Commission enquiries are reviewed individually, and scope, pricing, timelines, deposits, and revisions may differ from standard storefront orders.
Custom work may require approval milestones or non-refundable deposits depending on the project brief.
Any return, exchange, or cancellation handling should follow the store policy communicated at the time of purchase or through direct customer support.
For damaged deliveries or order issues, contact the business promptly so the issue can be assessed and resolved.
The website and its services are provided on an as-available basis. Personal Creations will take reasonable care but cannot guarantee uninterrupted or error-free availability at all times.
These terms may be updated from time to time. Continued use of the website after an update means the revised terms apply.
